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Occupational health

How to deal with work-related violence

Everyone should be able to do their job without someone threatening, assaulting or harming them. But on the railway’s front line, sadly, that isn’t always the case. In fact, RSSB statistics show that a staggering 94.1% of frontline staff have experienced workplace abuse. In this session, British Transport Police’s Inspector Keith Barnes describes how incidents of violence against railway staff can occur and how to de-escalate them. He also talks about how body-worn cameras can be both a deterrent and an aid to evidence-gathering once an assault has occurred.

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Occupational health

Tips for staying alert and energised during your shift

Deborah Edmonds and Rupert Lown will explore how we can all contribute to improving our alertness when we are working on shifts. Shift working can be a bind, but a bit of thinking and with some small adjustments we can make ourselves more alert – and you won’t need cans of energy drink or treble expressos! Our lives are hectic, we often have young families, caring for parents, grappling to sleep in very hot weather. All of these are things we have to live with, but there are tips and tricks to help us and we will explore these with you.

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Community

BROS: Building relationships on site

2023's Wellbeing Hero Award winner, Vikky Goodwin, takes you through the mental health initiative she set up to help frontline employees proactively engage with mental health conversations. The scheme encourages employees to react to situations at work in the same way they would in normal life, substituting work behaviours for personal behaviours and treating colleagues how they would family and friends. Learn practical and effective strategies so you can try them in your organisation.

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