George Hamlyn explores Transport for London's approach to authentic peer support, taking you through the history of TfL's peer support program and highlighting the risks of focusing solely on the 'soft and fluffy' side of wellbeing. He provides an overview of TfL's training program, the crucial role of documents, policies, and procedures in ensuring consistency and also discusses the importance of evaluating and holding peer supporters accountable for their actions.
You may also be interested in:
Melanoma skin cancer
Watch this talk on melanoma awareness and prevention. Learn how to protect your skin from harmful UV rays with simple tips like using SPF 30+ sunscreen, covering up, and spotting early signs such as changing moles. Featuring survivor David Bateson and Susanna Daniels, CEO of Melanoma Focus, this short session offers expert advice and personal insights to help you enjoy the sun safely.
Occupational hygiene within the rail industry: What can it do for you?
Too often we measure our exposure to harm only after that harm has happened. The RWA Occupational Hygiene Management Group talks about how it’s time for a new, proactive strategy, that helps us to avoid risks, ultimately to improve quality of life for our colleagues.
Strategies for coping with trauma
Working in the rail industry can expose people to potentially traumatic events. As a manager, you want to be equipped with the tools to protect and support your team. The team and organisation around a person can play a big role in a person's recovery after an event. This session gives practical steps managers can take before, during and after an event to reduce the risk to mental health. Managers will also learn how they can protect themselves from burnout and vicarious trauma when supporting trauma-exposed colleagues.