Working in the rail industry can expose people to potentially traumatic events. As a manager, you want to be equipped with the tools to protect and support your team. The team and organisation around a person can play a big role in a person's recovery after an event. This session gives practical steps managers can take before, during and after an event to reduce the risk to mental health. Managers will also learn how they can protect themselves from burnout and vicarious trauma when supporting trauma-exposed colleagues.
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Research analysts and health & wellbeing specialists showcase the new dashboard designed to help the rail industry and rail organisations to measure employee wellbeing – with data insights and discussion.

BACK-on-LINE (TM): Digital technology to help rail workers better manage their back pain in work
Back pain is a common issue among rail workers, with as much as 69% experiencing it every month. Currently, access to effective help is limited to hospitals with long waiting lists and requires therapist involvement. Dr Sheeran has developed a new work-based intervention called BACK-on-LINE (TM).

How to deal with work-related violence
Everyone should be able to do their job without someone threatening, assaulting or harming them. But on the railway’s front line, sadly, that isn’t always the case. In fact, RSSB statistics show that a staggering 94.1% of frontline staff have experienced workplace abuse. In this session, British Transport Police’s Inspector Keith Barnes describes how incidents of violence against railway staff can occur and how to de-escalate them. He also talks about how body-worn cameras can be both a deterrent and an aid to evidence-gathering once an assault has occurred.