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How to be a better listener

This month we’re joined by Dave Brown from the charity Samaritans who shares his top tips on how to be a better listener.

 
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Jason Keeley

Effective conflict management – mindset and influence

With the rise in crime against rail workers, it’s more important than ever that frontline staff have the necessary tools to diffuse potential conflict. Jason Keeley, Founder and Director of IKON Training, delivers his top tips for adopting the right mindset, and using influence to avoid situations bubbling over. 

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Relationships

Mental health and relationships

Fact: men live shorter, less healthy, and less happy lives than women. Serious subject! Yet humour can help. So, join award-winning comedian, John Ryan, as he talks male mental health and relationships.

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Relationships

Mental health and relationships

Relate, the leading charity for relationship support, explores the impact of the pandemic, and working in the rail industry, on relationships. Get practical advice for happier and healthier relationships in all areas of life.

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