Closing the listening gap and listening effectively can create not just a safer workplace but also a culture where people can thrive and feel psychologically safe, improving wellbeing. This session covers what listening well looks like and introduces the concept of safety silence and its potential consequences. We also challenge you to think about how you hear different people and how this can affect inclusivity at work – and beyond.
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Tips for staying alert and energised during your shift
Deborah Edmonds and Rupert Lown will explore how we can all contribute to improving our alertness when we are working on shifts. Shift working can be a bind, but a bit of thinking and with some small adjustments we can make ourselves more alert – and you won’t need cans of energy drink or treble expressos! Our lives are hectic, we often have young families, caring for parents, grappling to sleep in very hot weather. All of these are things we have to live with, but there are tips and tricks to help us and we will explore these with you.
Our industry-leading health dashboards
Over 20 rail companies are signed up to the award-winning rail industry health data dashboard project. The findings are already providing a powerful tool to generate evidenced based decisions to help businesses to improve overall wellbeing and health for rail staff. This session covers how companies have overcome the challenges of collecting health data, what to do if you are unsure or don’t know where to start collecting data and how it supports the story telling; answering the “why” and “so what” when taking action to drive change.
Peer Power: Strategies for building supportive communities
George Hamlyn explores Transport for London's approach to authentic peer support, taking you through the history of TfL's peer support program and highlighting the risks of focusing solely on the 'soft and fluffy' side of wellbeing. He provides an overview of TfL's training program, the crucial role of documents, policies, and procedures in ensuring consistency and also discusses the importance of evaluating and holding peer supporters accountable for their actions.