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The art of saying 'no'

Have you ever wondered where to draw the line? Do you find yourself over-committing, people-pleasing, or have a fear of upsetting others? Setting personal boundaries is one of the most essential tools for healthy living. It also happens to be one of the hardest things to do.

Psychotherapist, counsellor and author, Jennie Miller delves into the art of saying ‘no’. She shares tips on how to set boundaries, whether it is in the workplace, with friends or at home.

 
Jennie Miller's book - Boundaries: say no without guiltPodcast: Think Fast, Talk Smart: Communication TechniquesAvoid burnout: Set boundaries, start saying no and other tips

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This Men’s Health Week our panelists delve into the meaningful issues that matter to men. Our guests fearlessly address a range of topics, including work challenges, relationships, family pressures, addiction, and financial security. Discover valuable insights and practical advice to help navigate the complexities of modern life.

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Effective conflict management – mindset and influence

With the rise in crime against rail workers, it’s more important than ever that frontline staff have the necessary tools to diffuse potential conflict. Jason Keeley, Founder and Director of IKON Training, delivers his top tips for adopting the right mindset, and using influence to avoid situations bubbling over. 

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How to be an empathetic listener

Listening is a skill which helps us to create safety, trust and connect with others in both our personal and professional lives.  Andy Elwood shares stories from his career in search and rescue helicopters, showing you the vital role empathy plays in effective communication. By mastering empathetic listening, you’ll foster deeper connections, build trust, and improve relationships both personally and professionally.

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