Learn skills to help you reduce conflict escalation and manage challenges confidently. If you work in a customer facing role, engaging in effective communication will help turn challenging interactions into opportunities for positive experiences. Let Jason Keeley, Founder and Director at IKON Training, give you the tools - and confidence - to work through any customer conflict with ease.
In this special edition, Specialist ADHD Coach, Ian Hall returns to answer the many questions that were asked during the Wellbeing Wednesday 'Understanding ADHD'.
Learn about the complexities of diagnosing and managing ADHD (attention deficit hyperactivity disorder) in adults along with common traits, the hurdles involved in assessments and diagnosis, and effective coping strategies. Find out how ADHD both impacts and enhances daily functioning and gain practical tools to help overcome challenges and enhance wellbeing.
In this session, we celebrate men, focusing on men's mental health and wellbeing. We delve into strategies for managing stress, fostering resilience, and nurturing emotional balance. We cover the importance of open dialogue and community in breaking down stigmas. Our panel aim to equip men with the tools to thrive mentally, emotionally, and lead fulfilling lives.
Young people, once exposed to social media, can start to rely on it more and more. Making and maintaining social connections, self-expression and entertainment are just some of the benefits of participating. However, teens are more likely to engage with strangers, share their passwords or experience negativity online. Join GP, broadcaster and Author Dr. Radha Modgil as we learn how young people can be supported to become resilient users of the internet.
Our guests look at the challenges that modern, working women face – especially in a male dominated workforce, workplace health and safety issues which particularly affect women, and how they believe organisations can support women better during their employment. They also share advice to young women entering the industry.